CCarshare and CCarPool Privacy Policy

Effective Date: 28-05-2025
Last Updated: 28-05-2025

1. Introduction

Welcome to CCarShare and CCarPool (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it when you use our ridesharing application available on iOS and Android.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment information (handled securely via Stripe)

b. Location Data

  • GPS location to match passengers and drivers in real time

  • Trip start and end locations

3. How We Use Your Information

We use your information to:

  • Match drivers and passengers efficiently

  • Calculate prices and trip distance

  • Process payments and payouts

  • Improve our services and user experience

  • Provide customer support

  • Send important updates and trip confirmations

4. Sharing Your Information

We only share your data when necessary and with:

  • Drivers/Passengers: limited profile and trip info for coordination

  • Payment processors: for secure payment handling (e.g., Stripe)

  • Service providers: to host and support our app (e.g., Firebase, Google Maps)

  • Legal authorities: if required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain your information only as long as necessary for service delivery, legal compliance, and security.

6. Security

We use strong encryption and secure storage to protect your sensitive datas. However, no system is 100% secure, and we cannot guarantee absolute security. Email address is not encrypted.

7. Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • File a complaint with your data protection authority

To request data access or deletion, please contact us at hailemedhn@ccpsapp.com

8. Children’s Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app or on our website with a revised "Effective Date."

10. Contact Us

If you have questions or concerns, please contact us at:
hailemedhn@ccpsapp.com